whatsapp
telephone

SHIPPING POLICY

Thank you for shopping with us! We're excited to get your order to you as quickly as possible. Below are the details of our shipping policy.

Shipping options and rates:
We offer a variety of shipping options to suit your needs. Shipping rates are calculated at checkout based on your location and selected shipping method.

  • standard shipping: 5-7 business days
  • express shipping: 1-3 business days 30€

Processing time:
All orders are processed within 1-3 business days. Orders placed on weekend or holidays will be processed the next business day.

Order tracking:
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or through the carrier's website.

International shipping:
We currently offer international shipping to select countries. Please note that additional customs fees and taxes may apply, which are the responsibility of the customer.

Lost or damaged packages:
If your package is lost or damaged during transit, please contact our customer service teat at info@farahkimia.com within 48 hours. We will assist you in resolving the issue.

Question?
If you have any questions about our shipping policy, please reach out to our customer service team at info@farahkimia.com.