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Client service
Welcome to Farah Kimia client sevice!
At Farah Kimia, we prioritize our customers and strive to provide the best shopping experience. Whether you have a question about your order, need assistance with sizing, or want to know more about our products, we're always happy to help.
Contact us
Frequently asked questions. (FAQS)
At Farah Kimia, we prioritize our customers and strive to provide the best shopping experience. Whether you have a question about your order, need assistance with sizing, or want to know more about our products, we're always happy to help.
Contact us
- Customer support Email: info@farahkimia.com
- Phone number: +420 608 000 728
- Live chat: Available Mon-Fri, 10 am - 7 pm (gmt+1)
Frequently asked questions. (FAQS)
To place an order, simply browse our collection, select your items, and click "Add to Cart". Once you're ready , go to your cart and follow the checkout process.
We accept all major credit cards, paypal, apple pay & bank transfer (contact info@farahkimia.com for bank transfer orders)
Yes. Once your order has shipped, you will receive a confirmation email with a tracking link.
We offer a 14-day return policy on unworn items with tags attached. Please visit our return policy page for more details.
Refer to our size guide for detailed sizing information. If you're unsure, feel free to reach out to us!
Shipping information
Shipping options:
Shipping costs:
Free standard shipping (5-7 business days)
Express shipping internationally 30€
Account management
Create an account to enjoy a faster checkout process, benefit from private sales, and manage your personal details. Sign up here.
Feedback & suggestions
Your feedback is important to us! If you have any suggestions or comments about our products or services, please don't hesitate to reach out to us via our contact form or email.
Stay connected
Follow us on social media for the latest updates, promotions, and style inspiration:
Thank you for shopping with us, we appreciate your support and look forward to seeing you in our designs on instagram. Tag us @farah.kimia so that we can reshare your post.
Farah Kimia Team
Shipping options:
- Standard shipping: 5-7 business days
- Express shipping: 1-3 business days 30€
Shipping costs:
Free standard shipping (5-7 business days)
Express shipping internationally 30€
Account management
Create an account to enjoy a faster checkout process, benefit from private sales, and manage your personal details. Sign up here.
Feedback & suggestions
Your feedback is important to us! If you have any suggestions or comments about our products or services, please don't hesitate to reach out to us via our contact form or email.
Stay connected
Follow us on social media for the latest updates, promotions, and style inspiration:
- instagram: @farah.kimia
- Facebook: farahkimia
Thank you for shopping with us, we appreciate your support and look forward to seeing you in our designs on instagram. Tag us @farah.kimia so that we can reshare your post.
Farah Kimia Team